The Profile Tab
The Profile tab is your account management area in the Chisel Tide mobile app. From here, you can view your technician profile, switch the app's language between English and Spanish, and sign out when you're done using the app.
What you'll see on the Profile tab
When you open the Profile tab, you'll see your technician information organized into several sections.
Profile header
At the top of the screen, you'll see your profile photo (or your initials if no photo has been added), your name, and your email address. An Active status badge appears if your technician account is currently active.
Performance stats
Below your profile header, two summary tiles show your performance metrics:
Jobs — The total number of service visits you've completed
Completion — Your route completion rate as a percentage
Customer profile
This section displays customer-facing information about you, including:
Your bio (a short introduction visible to customers)
Years of experience in pool service
A fun fact about you
Specialties — specific skills or services you focus on, shown as chips
If any fields haven't been filled in, you'll see placeholder messages indicating the information is not yet added.
Contact info
Your official contact details are displayed read-only:
Official name (your full legal name, separate from any display name)
Email address
Phone number
Hire date
Certifications
If you hold professional certifications, they appear in this section with:
Certification name
Issuing organization
Expiration date
If a certification has passed its expiration date, an Expired badge appears next to it. If you don't have any certifications on file, the section shows an empty state message.
Skills
Your professional skills are listed with level badges indicating your proficiency:
Expert — Highest proficiency level
Advanced — Intermediate-high proficiency
Intermediate — Developing proficiency
Like certifications, an empty state message appears if no skills have been added to your profile.
Switch the app language
The Profile tab includes a language selector that lets you switch the app interface between English and Spanish. Your selection updates immediately across the app.
Scroll to the language selector section.
Tap English or Spanish to select your preferred language.
The app updates right away—no need to save or restart.
Your language preference is saved to your profile, so it persists across sessions and devices.
Sign out
When you're finished using the app, you can sign out from the Profile tab. Signing out returns you to the sign-in screen.
Scroll to the bottom of the Profile tab.
Tap Sign out.
A confirmation dialog appears. Tap Sign out again to confirm, or tap Cancel if you changed your mind.
After signing out, you'll need to sign in again to access your routes and complete service visits.
You don't need to sign out between shifts. The app stays signed in, so you can open it and pick up where you left off on your next work day.
App version
At the very bottom of the Profile screen, you'll see the app version number. This is useful if support asks which version you're running during troubleshooting.