Health

The Health tab is the Customer Portal home page—the first screen your customers see when they log in. It displays their pool's service activity and recorded chemistry readings at a glance.

What your customers see

When a customer has a primary pool with recent readings, the Health tab shows:

• Latest service visit — The most recent service visit with its date and the water-test readings taken during it.

• Chemistry strip — The latest readings for pH, Chlorine, Alkalinity, Temp, and Salt, shown with their values and units.

Empty state for new customers

Customers with no completed, skipped, or in-progress service story and no scheduled future visit see a welcome message instead of health data:

Welcome to your pool portal
Your service history and photos will appear here once your first visit is complete.

This sets clear expectations for new customers and confirms they're in the right place.

How the data gets there

Pool health and chemistry readings come from your technicians. When a technician logs chemistry readings during a service visit in the Technician App, that data flows into the Customer Portal automatically. See the Overview for more on how service visits capture and sync chemistry data.

Why this matters for you

The Health tab gives customers a self-service window into their pool's condition. Instead of calling your office to ask about water quality or recent readings, they can check the portal anytime. Customers can also review their recorded service history and readings over time to see the value of regular service.